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Vicky

Audio Introductions are not available for Agents on Campaign.
Years Experience: 
4
Degree: 
Bachelor
Previous Campaigns: 
Sales Agent for ISP Products, ESL Teacher, Tier2 Technical Support Representative

EDUCATION:

International Diploma in Computer Studies
Genetic Computer Institute , Singapore, IDCS Certified, 2004

EXPERIENCE:

2010 - 2011
ESL Teacher / IT Department Head
SUNWAY INFORMATION & COMMUNICATION SYSTEM INC.

RESPONSIBILITIES:
* Teaches English to Chinese Students
* Conducts IELTS and TOEFL Reviews
* Helps students for English Interviews and Job Interviews

2007- 2010
Tier 2 Technical Support Representative
CallTek Center International, Inc.

* Handles Inbound calls from Hotel's Guests and Tenants concerning internet connection problems
* Provide technical support to Hotel's and MDU Internet Connection infrastructure
* Outbound calls to Site/ Field Engineer on the location
* Monitors connection to each location

2006-2007
Sales Representative
Aegis PeopleSupport Phils.
ISP Account(Earthlink)

RESPONSIBILITIES:
* Receives inbound calls from customers in US doing sales transactions for internet connection (Dial-Up, DSL, Cable, Satellite)
* Up-selling value added services
* Meets daily and monthly sales quota

2003-2006
Customer and Sales Representative
Take n' Care Accessories Shop

2000-2004
Personal English, Mathematics, and Science Tutor

Available: 
No