Jonathan
EDUCATION:
Bachelor of Science in Computer Tech
EXPERIENCE:
October - December 2010
e-Leverage.net
• Team Leader
August 2010 – October 2010
Liberty Capital Group
• Team Leader
June 2010-August 2010
Vebleads consulting LLC
• Home Based Telemarketer
November 2008 – December 2010
Sutherland Global Services
* Taking in supervisory calls
* Doing Side Barge with representatives
* Coaching Reps for their A.F.I’s, Low Lights and High Lights
* All reports that are made are being directly forwarded to Operations Manager for Deep Dive escalations
February 2008 – October 2008
Teletech
G.R.E Coach
* Taking in supervisory calls
* Doing Side Barge with representatives
* Coaching Reps for their A.F.I’s, Low Lights and High Lights
* All reports that are made are being directly forwarded to direct program Supervisor
Oct 2006 – Aug 2007
Sutherland Global Services
TSR / CSR
* Taking in Inbound calls for technical and C.S.R Account which are as follows
- H&R Block
- Direct Path USA
February 2006 – August 2006
Client Logic Baguio
TSR / Bellsouth Tech support
* Taking in Inbound calls for Technical which is Bellsouth ISP
June 2005 - September 2005
ePacific Global Contact Solutions
Outbound Agent
* Doing outbound calls, offering customer to have their website made by US Website Builders
July 1999 – May 2005 - DWXT FM
* Disc Jockey
February 1998 – Aug 1998 - Start FM 100.7
*Disc Jockey
May 1997 – November 1997 - ABS-CBN Radio
*Disc Jockey
