Angela
Audio Introductions are not available for Agents on Campaign.
Years Experience:
5
Degree:
Bachelor
Previous Campaigns:
SEO, Merchant Services, Telecom Account, Phone Solicitations, Lead Generation, Data Clean up, Integrated online Tools EDUCATION:
Southwestern University - B.S. Psychology
EXPERIENCE:
December 2006 - July 2009
Sales and Service Representative
Sprint Telecom Account
DUTIES AND RESPONSIBILITIES
•Receives customer requests, complaints through an inbound and outbound call
•Ensured request are resolved within the desired level of standards
•Does up-selling and cross-selling while handling calls for customers
•Handles and processes collection arrangements and related concerns
•Performs basic trouble-shooting on network and handsets problems of customers
July 2009 - April 2010
Home Based Sales Agent/ Appointment Setter
US and Australian Accounts
CAMPAIGNS HANDLED:
Phone Solicitations for Native Americans; I.T.; Debtor Education; Data Clean up; Lead Generation; Integrated Online Tools
April 2010 - Present
Home Based Senior Sales Agent/ Appointment Setter
Idea2result
CAMPAIGN HANDLED:
Merchant Services
Available:
No
