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Audio File Introduction:


Years Experience: 5

Degree: Bachelor

Previous Campaigns: Road Runner ; Financial Account ; Dish Network ; Retention

LED Agent: No


Bachelor of Science in Computer Engineering


Convergys Services Corporation
Technical support – Roadrunner


· Troubleshooting internet connection
· Email client support
· Webmail support
· Slow browse support

For financial account – Citibank, credit card

· Customer service support
· Credit card support
· Provide customer with their account information; balance, credit limit, due date
· Inform customer about their credit card feature and services
· Assist customer with their payments
· Up sell product after issue has been resolved

Aegis PeopleSupport
Sales Account – DishNetwork


· Hard Selling, letting customer sign up for the cable company
· Provide option to customers to what they need
· Provide perks or bonuses for signing

For Retention Account – Experian

· Provide feature and benefit of the product
· Be able to retain customers with the product chosen

Risk Management Analyst – JPMC Fraud

· Verify personal information to make sure that we are dealing with the right customer
· Educating customer with about the status of the account
· Provide possible option or solution to the issue

(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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