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Audio File Introduction:


Years Experience: 4

Degree: Bachelor

Previous Campaigns: Merchant Services, Web Design, Pharmacy, Accounting

LED Agent: No


(April 2009 – January 2010)

• Manage a Virtual Team online (Team Leader for an Outbound Campaign)
• Worked as an Independent Contractor
• Recruitment and Business Process

(January 2008 – March 2009)

Last Position Held: Senior Team Manager
Job description:

• Responsible in achieving company’s goals in providing premiere solutions in online English Teaching for My-e class International to clients. (Mexico, Vietnam)
• OIC Shift Supervisor/Account Manager
• Was responsible in achieving company’s goal when assigned to supervise all the Inbound/Outbound Telemarketing Campaigns for the company.
• Accounts handled and supervised were; all businesses of AT&T USA (Telco Campaign), Data back-up storage, Online Pharmacy Campaign, Merchant Campaign, Web development Campaigns, Online Accounting and Book keeping Campaign.
• Handled Outsourcing inquiries to small and large scale businesses in the U.S,Canada,U.K and Australia.(Lead Generation)
• Reports directly to the Operations Manager
• Client Services and Quality Assurance
• Middle Management

(April 2007-January 2008)

Position Held: Senior International Sales Representative
Job description:

• Handled outbound calls for U.S and Canada based clients (Business to Business or Corporate Calls and Business to Consumer);
• Accounts handled were Verizon & (Print and Online Directory Listings), Mx Energy, World Class Marketing, Optima Rap Collins, Columbia Utilities, and all Publications Campaign.
• Inbound/Outbound call handling (Digi-sign Europe)
• Customer Service
• Up-selling
• Telemarketing
• Appointment Setting

(March 2006-April 2007)
Tele-Sales Representative
International Outbound Contact Center Solutions for:
www. (a Business to Consumer Campaign)

Bussiness Process Outsourcing (B.P.O)
• Provide Administrative Support
• Handling of enquires, calls and emails

(March 2004-March 2006)
Contact/Call Center Agent

• Handled U.S Based Outbound Sales Calls
• Telephone Switchboard PBXs Operator
• IT department assistant

Award: Was given Certificate of Achievement for belonging to the top achievers for several programs.

(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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