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Audio File Introduction:


Years Experience: 4

Degree: Bachelor

Previous Campaigns: Financial (Australian Account) ; Basetrack System (UK Account) ; IBM Sprint ; Direct TV

LED Agent: No


Bachelor of Science in Business Administration
Major in Information Systems Management


October 7, 2011- December 7, 2011
Telemarketer- Accountable Financial Group
(Australian Account)


• Email Capture
• Date Entry ( Editing and reformatting Leads)
• Generated end of day reports
• Research websites for the client

August 29, 2011- September 13, 2011
Telemarketer- Basetrack Systems

• Outbound sales for GarageBase software and web hosting

November 19, 2007- JANUARY 19, 2011
Convergys Corp.
Billing Specialist
Inbound for IBM Sprint and DTV (Directv)


• Answered billing inquiries and disputes
• Resolved mobile technical problems with basic troubleshooting
• Gave assertive upselling resolutions and increased customer value
• Gave quick, simple and customer-friendly technical resolutions
• Delivered expected targets

March 2005- December 2005
CyberCity Teleservices, Ltd.
Outbound/Inbound Sales Representative


• Outbound calls to American customers and introduced/sold products and services
• Answered customer’s inquiries on products and services

December 1992- September 1996
McGeorge Philippines (McDonald’s)
Customer Relations Officer, Marketing Staff


• Trained service crew for enhanced customer relations and promote customer value
• Prepared marketing and presented marketing plan
• Updated service crew with promotions of the company
• Did party hosting and reservations
• Facilitated marketing inventory

(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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