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Jem

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Audio File Introduction:

Jem

Years Experience: 10

Degree: Bachelor

Previous Campaigns: Credit Card, Mortgage, Wealth Accounts

LED Agent: No


Education:
1999 to 2003 AB Communication Arts
St Paul College of Manila

Experiences:

Company: Citibank Australia
From June 2004 until May 2009
Customer Service Representative

Responsibilities:

·         Perform Outbound calls to borrowers regarding their credit card

applications.

 Offer products and services to new applications and existing accounts via
outbound calls.
·        Outbound and inbound calls to answer inquiries and requests with regards to

Credit Card, Mortgage, Ready Credit and Wealth Accounts.

Company: JP Morgan Chase
From September 2009 until February 28, 2018
Senior Operations Specialist

Responsibilities:

·         Ensure that the credit reporting of mortgage borrowers is accurate.
·         Ensure that mortgage payments are applied on the account correctly.
·         Perform outbound calls to major credit bureaus to request for corrections of

credit reporting.

·         Ensure that the Name and Social Security Number of borrowers are correct

and updated in the system for proper tax reporting.

Appointment Setter ( home based )
From March 2018 to July 2018
Responsibilities:

 Perform outbound calls to different companies and set up appointment’s with
potential clients to introduce the products and services of the company I
represent.

 Update files and records to make sure that the appointment set up is noted and
organized to meet client’s expectations.

Skills:

 I have extensive background in outbound and inbound calls.
 I am able to work under pressure and handle calls that are irate as I was
assigned to take escalated calls as a customer service representative.
·         I speak English very well and can converse with customers comfortably.
 I have experience in telesales ( inbound and outbound ).


(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
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HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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