Audio File Introduction:Sean
Years Experience: 6
Previous Campaigns: Telemarketer; Surveyor, Appointment Setter , Virtual Assistant
LED Agent: No
Bachelor of Science in Computer Engineering 1995-2000
June 2012 â€“ October 2013
Titan Referral Networks Virtual Assistant
Post real estate listings on Craigslist using Boomtown platform.
December 12, 2011 â€“ June 2012
Craigslist Posting and Social Media Marketing Valuation
Tasks: CMA, BPO, MSR
â€¢ Create evaluation, fill out and assess properties through forms (Brokers Price Opinion, Monthly Status Report and Comparable Market Analysis).
â€¢ Our training course includes Fannie Mae, Res.net and Equator. MLS & Website Listing Management
Upload, edit and show clientâ€™s listing through Multiple Listing Service or personal websites Database Management
Control and maintain files, records and prospect database Phone, Email and Schedule Management
â€¢ Balance multiple tasks from answering phones, appointment setting and email handling
February 2010 â€“ August 2011
Quality Analyst for Fraud Dept at Capital One UK
â€¢ Analyzing large volumes of accounts that include fraud detections and fraud investigations.
â€¢ Monitoring and providing feedback of inbound and outbound calls for adherence of quality and compliance procedures.
â€¢ Also includes coaching and product knowledge
September 2008 â€“ January 2010
â€¢ Handle outbound and inbound calls from credit card holders who suspect fraudulent activity on their account.
October 2007 â€“ Sept 2008
Telemarker / Market Surveyor / Appointment Setter
â€¢ Identiying qualified clients based in Australia for holiday and travel leisure packages.
â€¢ Appointment setting for qualified Australian homeowners to attend a free wealth information seminar.
October 2006 â€“ July 2007
Merchant Manager/ Affiliate Manager / Forum Moderator
â€¢ Identifying and recruiting of merchants and for possible inclusion in Affiliatebot Network
Creation of Link Set ups for Merchants ( Expert in creating Text Links, Banner Links and HTML Links
Assists the Graphic Designer in the creation and uploading of Banner Links to be utilized by Merchants for Affiliates.
â€¢ In-charge of contacting targeted affiliates for possible inclusions in the streamlined top-of-the-line affiliates.
â€¢ Maintaining and stimulating relationships with current affiliates.
â€¢ Developing and monitoring affiliate promotions and reporting for affiliate marketing promotions and activities.
â€¢ Identifying and implementing other opportunities to enhance the affiliate program.
â€¢ Keeping track of affiliate sales and paying affiliates in a timely manner.
â€¢ Promoting affiliate program in different Affiliate Network forums.
June 2001Â March 2005
Medistar Philippines, Inc.
Professional Service Representative
â€¢ Promotion of prescription based medical products and hospital equipments, and evaluation of product presentation in product knowledge in the increase of sales volume.
â€¢ Also coordinated with purchasing, materials inventory level, marketing plans and quality control.