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Audio File Introduction:


Years Experience: 8

Degree: Bachelor

Previous Campaigns: Appointment Setter for Real Estate; Insurance; Web Marketing; SEO Firm; List Cleaning; In-bound Hiring Consultant, Team Leader for R&D company; Technical Support for Trackfone and Comcast

LED Agent: No


Bachelor of Science in Tourism


September 2012 – Present

Telemarketer, Data Entry, Customer Care, Virtual Assistant, Appointment Setter, Team Leader for both Business and Residential Markets. B2B Appointment

January 2011 – September 2012
Sales and Service Representative
Convergys TGU Cebu, Philippines

May 2010 – December 2010
Sales and Service Representative
Sykes Asia, Cebu, Philippines

July 2008 – May 2010
Sales and Service Representative
Teletech Cebu, Philippines

September 2004 – May 2008
Front Office Representative

Shangri-la’s Island Mactan and Spa

Ocean Fast Ferries, Inc.

On-board Supervisor

May 2002 – August 2004

Club Visayas Inc.,

Sales Executive

June 2001 – March 2002

Cordova Reef Village Resort

Front Office and Sales Representative
November 2000 – May 2001

Duties and Responsibilities:

• Receive inquiry via Chat and Calls from Customers.

• Review Customers complaints and search for possible solution.

• Give information to the Customers regarding their concerns.

• Inform and explain to the Customers their bills.

• Give advices to the Customers about resolution of their service problems.

• Record and encode Customers concerns in details.

• Give step by step instruction to resolve customer’s service issues.

• Consistently meets established sales requirements and are successful in turning prospects into very satisfied customers.

• Shows a professional concern for quality work.

• Sells the value of the product.

• Offers suggestions for the improvement of the campaign.

• Consistently Strive for perfection.

(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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