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Audio File Introduction:


Years Experience: 6

Degree: Bachelor

Previous Campaigns: I. T. , Hewlett Packard, Technical Support, Customer Support, Human Resources, Media

LED Agent: No


B.S. Nursing – Our Lady of Fatima University

B.S. Management – De La Salle University


September 2010- January 2011
Sales and Marketing Manager
Open Access Marketing

• Develops and manages good working relationship with major key accounts and strategic partners
• Provides and manages pre-sales, sales and marketing processes and function
• Manages client expectations through regular client visit
• Ensures compliance to clients’ contract.
• Coordinates all client requirements to all support groups.
• Pushes for growth in existing accounts.
• Handles account directly.
• Develops new account and opportunities

November 2008-May 2010
Team Manager-Operations
XBOX Microsoft Corporation

• Leads and drives the team for continuous improvement towards set goals
• Manage metrics
• Monitors team performance
• Responds timely and accurately to the escalations of the direct reports

April 2008- Novemver 2008
Human Resources Manager
3in1 Media Inc,

November 2006- April 2008
Operations- Supervisor
TeleTech Customer Care Management
Hewlett Packard

May 2006-November 2006
Technical Support Associate

• Provide first-level technical support or maintenance of products and services using standardized procedures and available tools
• Provide customer satisfaction by effectively handling customer problems through diagnosis and providing of solutions for technical and service issues

March- October 2005
Call Center Telemarketing Agent (opener-closer)
e-Pacific Global Contact Center

• Provided support to the sales team, ensuring all sales and service objectives were met.
• Open and Closes my own account, and get transfers if closer is not available.
• Worked with new customers in the development of new accounts and the implementation of new systems.

June- December 2004
Junior Sales Officer
Caritas Health Shield Club

• Reorganized customer service to properly align with sales teams improving communications and reducing time sales spent on non-sales related administrative activities.
• Processed incoming orders, coordinated shipments, and handled customer-related issues.
• Developed strong customer relations, Manage customers complain regarding their insurance.

November- June 2004
Junior Editor

• Increased media coverage by 37% through the institution of a media relations program, which included serving as media contact; pitching stories to local and national media, including online services; writing press releases; providing print and broadcast interviews; and developing media materials such as fact sheets and press kits.
• Cover stories related to our economic and politic issues.

Available to start your B2B
Inside Sales, Telemarketing & Lead Generation campaign ASAP.

(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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