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Marilou T.

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Audio File Introduction:

Marilou T.

Years Experience: 5

Degree: Bachelor

Previous Campaigns: Telemarketer ; Lead Generation ; Collections ; Sales Representative for Insurance

LED Agent: No


Finishing Course for Call Center Agent
Certified Call Center Agent


May 2008 – April 2012
IQOR/ CHASE card services/ Allied interstate

* Processing phone payments for past due and current credit card accounts
* Maintained monthly target with over $120,000 in dollars collected
* Reading and responding to customer inquiries related to billing, service and pricing.
* Developing and presenting customer service protocols for call center to ensure consistent practice
* Maintained accurate and complete customer data base and records and other administrative office duties

B2internetmarketing- Lead Generation

•Generating leads for an education campaign

Media Marketing Group- Outbound Sales representative

•Free magazine subscription renewal

The Window Butler – Collection specialist/Accounting

• Collection calls and/or correspondence in a fast paced goal oriented collections department.
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
• Accountable for reducing delinquency for assigned accounts.

Motor Club Of America

• Selling of Insurance not limited to roadside assistance but also with medical and emergency benefits

(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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