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Lani

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Audio File Introduction:

Lani

Years Experience: 4

Degree: Bachelor

Previous Campaigns: Bilingual Customer Sales and Services (English and Japanese) ; Customer Care and Sales Associate for Automobile Account ; English Tutor

LED Agent: No


EDUCATION:

Bachelor of Science in Management Accounting

Basic Japanese Language Course Training
Foundation for Advancement of Skills and Development
February 2005 – July 2005

EXPERIENCE:

June 2009 — May 2011
Bilingual Customer Sales and Services
English and Japanese)

RESPONSIBILITIES:

• Acquires and develops new customer relationship;
• Sells different kinds of cars worldwide through calls and website;
• Translation to English of auction sheets and inspection reports of vehicles written in Japanese script to customers;
• Educates and informs the customers about the products that are for sale;
• Makes sure that the customers are satisfied with their purchase and calls them to follow up on their orders;
• Records all sales and is accountable for accuracy of monetary transaction.

August 2008- May 2009
Customer Care and Sales Associate
Automobile Account

RESPONSIBILITIES:

• Acquires and develops new customer relationship;
• Make sure client`s enquiries are resolved;
• Sells different kinds of cars worldwide through calls and website;
• Educates and informs the customers about the products that are for sale;
• Makes sure that the customers are satisfied with their purchase and calls them to follow up on their orders;
• Records all sales and is accountable for accuracy of monetary transaction.

March 2011- September 2011
English Tutor

RESPONSIBILITIES:

• Provides English Tutorial Services provided to Japanese Students based in Japan via online facilities using the internet and Skype;
• Works with non-native speakers of English and helps them develop social and academic language skills;

November 2006- August 2008
iDirect Assistant
Japanese Automobile Account

RESPONSIBILITIES:

• Plays a crucial role in acquiring and developing customer relationship;
• Works together with a team of specialists on a wide array of specialty products, thus enabling to advise customers on which product to buy;
• Places bids and purchases cars for the company from different markets;
• Attended LIVE online auctions in Japan, particularly internet auction, TV auctions and GENBA;
• Need to travel to Japan for auction participation of LIVE auctions and other Trainings;
• Liaise with our Japan Office and Cebu Office information needed in the course of business;
• Educates and informs the customers about the differences in the automobiles that are for sale;
• Makes sure that the customers are satisfied with their purchase and calls them to follow up on their orders;
• Records all sales and is accountable for accuracy of monetary transaction.


(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
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HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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