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Joan

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Audio File Introduction:

Joan

Years Experience: 7

Degree: Bachelor

Previous Campaigns: JP Morgan Chase ; Appointment Setter for Travel and Leisure ; Survey

LED Agent: No


EDUCATION :

Angeles University Foundation

EXPERIENCE :

Freelancer

• Balance multiple tasks from answering phones, appointment setting and closing sales, email handling
• Control and maintain files, records and prospect database, phone, Email and schedule Management

iQor

Aug. 2008 – Sept. 2010
Collection Specialist for Capital One UK

• Contacting customers and collecting missed credit card payments
• Analyzing and suggesting solutions to cure delinquent accounts. Services include enrolling accounts to direct debit payment method, submitting extension requests and due date change requests.

Sept. 2010 – Aug. 2012
Senior Collection Specialist for Capital One
USA- SKIP TRACING

• Locating and correct customer contact information
• Analyzing and suggesting solutions to cure delinquent accounts. Services include enrolling accounts to direct debit payment method, submitting extension requests and due date change requests.
• Taking escalation calls

Aug. 2012 – May 2012
Senior Collection Specialist CHASE Card Services

• Contacting customers for financial advice
• Collecting missed credit card payments for JP Morgan Chase Bank

Apr. 2005 – Sept. 2008
SMT Inc.
Telemarketer / Market Surveyor

• Identifying qualified clients based in Australia for holiday and travel leisure packages
• Setting appointment for prospect clients


(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
-
HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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