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Jennifer

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Audio File Introduction:

Jennifer

Years Experience: 11

Degree: Master

Previous Campaigns: Appointment Setter for Health Insurance, Fund raiser, Timeshare agent, • Sales, telemarketing, Virtual Assistant, B2B appointment setting, lead generation agent

LED Agent: No


EDUCATION:

B.S. In Accountancy
Philippine School of Business Administration

AWARDS Received:

Top Agent of the Month -OUTBOUND CALL CENTER Sept and October 2006

Timeshare Account (EPACIFIC GLOBAL)
One of the top agent for the year 2007
Jan – Dec 2007

AMERICAN INT’L MARKETING SOLUTIONS)
Top Agent for the month
April and May 2008

(BPO CLIENT SUPPORT INC) One of the Best Agent consistently hitting QOUTA
Timeshare Account

EXPERIENCE:

HOMEBASED CALL CENTER
April 2010 to April 2011

• Freelance Telemarketer
• Sales, telemarketing, Virtual Assistant, B2B appointment setting, lead generation

BLACKBOX TECHNOLOGY (Homebased Job)
January 2009 to March 2010

• Customer Service Professional / CSP
• Handles Health Insurance account, appointment setting and live transfers to licensed representatives located in US for AARP, Blue Cross Blue Shield and Mutual of Omaha.
• Handles Life Insurance account, appointment setting and live transfers to licensed representatives located in US for AARP.
• Consistently meets established sales requirements and are successful in turning prospects into satisfied customers.
• Shows a professional concern for quality work.
• Sells the value of the product or service.
• Offers suggestions to Supervisors for changes in scripts and rebuttals.
• Consistently strives for perfection.

SST MARKETING (Homebased Job)
August 2008 – December 2008

• Outbound Appointment Setting and Lead Generation, B2B, Fund Raising (Volunteers & Pledge), Market Research & Surveys, Inbound/Outbound Tele Services , Shipping Industry (Inbound/Outbound), Data gathering, Salesforce.com, Chat support, Home Improvement, Customer Care & Customer Service, Sales with Up Sells ,Travel Club And Timeshare

Senior Call Center Agent
BPO CLIENT SUPPORT INC.
OUTBOUND Call Center
FTI Complex FTI New Admin Building
East Service Rd. Taguig City Philippines
March 2007 – June 2008
(Timeshare -U.S.Account)

• Perform Telemarketing call for Timeshare Account.
• Senior Agent; closing my own deals if the Team Leader is engaged.
• Getting Turn-Over to my teammates if the Team Leader is not available.
• Assist newly-hire employees to enhance product knowledge, give them tips, do role play with them with regards to script delivery and handling customer objections
• Giving motivated talks to newbie’s and trainees about my successful stories about being an agent, explaining about the real world in an OUTBOUND and telling them that the people here are on the same page MONEY MOTIVATOR.
• Planning + Action = RESULTS

Senior Call Center Agent
AMERICAN INT’L MARKETING SOLUTIONS
OUTBOUND Call Center
Raffles Bldg. Ortigas Center,
Ortigas Pasig City
November 2005 – January 2007
(Timeshare -U.S. and Australian Account)

• Outbound Calls to Database or Answering Inbound Calls (depends on clients assigned to you)
• Prepare daily reports on calling results
• General customer courtesy calls
• Follow up on existing clients
• Qualifying prospects
• Building rapport and relationships with prospects through prompt, courteous and professional service
• Perform Outbound Telemarketing call
• Senior Agent; closing my own deals if the Team Leader is engaged.
• Getting Turn-Over to my teammates if the Team Leader is not available.
• Assist newly-hire employees to enhance product knowledge, give them tips, do role play with them with regards to script delivery and handling customer objections
• Giving motivated talks to newbie’s and trainees about my successful stories about being an agent, explaining about the real world in an OUTBOUND and telling them that the people here are on the same page MONEY MOTIVATOR.
• Planning + Action = RESULTS

Call center Agent
EPACIFIC GLOBAL
Ortigas Center Pasig City
June 2005 – November 2005
(Timeshare -U.S. and Australian Account)


(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
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HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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