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Jasen

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Audio File Introduction:

Jasen

Years Experience: 6

Degree: Bachelor

Previous Campaigns: Synnex Concentrix Corp. ( Link2support Inc. ) PSR (Product Support Representative) Technical Support Representative Time Warner Cable Kodiak Quest DSL - Internet Technical Support and sales representative Dell System Hardware - Technical Support and sales representative Vonage Inbound sales – Sales and customer service representative American Honor (General Handy-man Services) Shop Services.US Ideas Unlimited Outsourced VA Sales and telemarketer Appointment Setter

LED Agent: No


EDUCATION:

BS Development Communication – Major in Broadcasting

EXPERIENCE:

Ideas Unlimited
September 2011 – December 2011
Outsourced VA
Sales and telemarketer
Appointment Setter

Shop Services.US
October 2010 – August 2011
Sales and telemarketing professional
Appointment Setter

American Honor (General Handy-man Services)
August 2010 – October 2010
Client Relations specialist
Appointment Setter

Stream Global Services
January 2009 – August 2010
Kodiak Quest DSL – Internet Technical Support and sales representative
Dell System Hardware – Technical Support and sales representative
Vonage Inbound sales – Sales and customer service representative

Convergys Services Phil
Technical Support Representative
Time Warner Cable
July 2008 – Dec. 2008
Provide excellent technical support for Time Warner Cable – Roadrunner customers.
• Install cable modems and computer connectivity
• Install, configure and troubleshoot internet security programs.
• Setup, configure and troubleshoot email clients and roadrunner web mail.
(Outlook, outlook express, windows mail, Mac mail)
• Troubleshoot basic browser issues
• Provide comprehensive and quality customer care at all times.

Synnex Concentrix Corp. ( Link2support Inc. )
SPSS (Senior Product Support Specialist)
CISCO – LINKSYS
January 2008 – July 2008)
• Provide excellent Technical support for Linksys COBO and enterprise devices.
• Install configure and troubleshoot manageable switches.
• Monitor and handle support for newly released products.
• Provide feedback to the training and floor support group.
• Study issues and devices compatibilities.
• Approve warranty returns for proven defective devices.
• Handle escalated concern from level one – four support.

Synnex Concentrix Corp. ( Link2support Inc. )
PSS (Product Support Specialist)
CISCO – LINKSYS
2006 – 2007
• Provide excellent technical support for linksys COBO networking and specialty devices.
• Install, configure and troubleshoot surveillance cameras, power line adapters, wired and wireless gateways, VOIP phones, storage devices.
• Install, configure and troubleshoot VPN routers and networks.
• Install, configure and troubleshoot VPN clients. (CISCO quick vpn)
• Handle unresolved issues from level one support.
• Ensure excellent technical support at all times.

Synnex Concentrix Corp. ( Link2support Inc. )
PSR (Product Support Representative)
CISCO – LINKSYS
2005 – 2006
• Provide technical support for linksys SOHO networking devices.
• Install configure and troubleshoot modems, routers, access points, range expanders, hubs and switches, LAN and WAN adapters.
• Configure gaming consoles for Internet wired and wireless connectivity ( Xbox, Xbox 360,Nintendo Wii, play stations).
• Configure routers’ SPI firewall
• Troubleshoot and configure wired and wireless capabilities for all windows and Mac computers.
• Ensure customer satisfaction at all times.


(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
-
HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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