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Audio File Introduction:


Years Experience: 7

Degree: Bachelor

Previous Campaigns: Telecommunications ie. Sprint –Nextel, Charter Communications, Customer Service, Team Leader, Appointment Setting, Healthcare Industry, Home Furnishing, Mobile Development, Virtual Assistant and Executive Assistant

LED Agent: No


Bachelor of Science in Commerce – Major in Marketing


May 2007 – May 2009
Teletech Holdings Inc – BPO Company
Inbound Customer Service Representative

• Answering phone calls made by client to inquire regarding their Bill and their cable account/
• Upselling and offer issue resolution.

August 2009 – March 2010
Eric Smith – Private Client Account
Executive Assistant

• Manage Calendars, set up and confirm appointments, take care of accounts in Salesforce, Link
Building, Make presentations etc.

April 2010 – March 2011
Australian Account – Brittany Cunningham
Virtual Assistant

• Manage Calendars, Call clients to explain our service and set up appts.

February 2011 – April 2011
Home Furnishing Inc – Homebased
Inbound/Outbound Customer Service Representative

• Answering phone calls to process orders for customers who are making orders online for furniture.
• Cold calling

August 2011 – November 2011
ESL Online Korean Tutor

• Teaching Korean students on their grammar, intonation and pronunciation. Making progress report card.

November 2011 – May 2012
Mobilezapp Inc – Homebased
Business Development Manager /Appointment Setter

• Calling clients to set up appointments, make presentations, organize calendars, take care of
accounts in Salesforce, sort emails and Link Building.

July 2012 – April 2012
PatientLYNC – Healthcare Industry
Executive Assistant

• Confirming appointments, doing reports, managing outlook calendar, sending GoToMeeting invite, taking care of Time Trade requests.

(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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