Audio File Introduction:Bailey
Years Experience: 5
Previous Campaigns: Online Advertising Campaigns, Credit Card Protection, Survey Accounts, Timeshare, Chiropractors, Lead Generation for Mortgage and Home Insurance
LED Agent: No
Bachelor of Science in Physical Therapy
Year Graduated: March 2001
Oct 2009-Dec 2010
Teleworx Active Solutions/Sphere Global Contact Solution
Role: Account Manager
*Supervise/Manage each teamâ€™s performance to ensure
company and client expectations will be achieved.
*Prepare training materials for new hires.
*Assist in the recruitment process from screening to interviewing and conducting exams.
*Ensuring New Business opportunities And helping company achieve its objectives and targets.
*Ensure a better revenue for the company.
Feb â€“May 2009
Startel Communication Company
Role: Outbound and Inbound Call Center Agent
*Answers Phone professionally ,Respond to Customer Inquiries ,Handle and resolve customer complaints.Provide Customers with product information .
*Route calls to appropriate resource or department.Process payments,orders,applications.
*Contact private individuals by phone and describe the products and services offered by Startel communication.
*Deliver prepared scripts to persuade potential customer to purchase product or service.
Feb 2008- March 2009
Shining Star Funding Corporation/Fitness Leads.com
*Postings on Craiglist site.
*Contact Realtors who may have clients who are interested in getting a loan for the house they are interested in purchasing.
*Answers Customers/Realtors Inquiries
*Contact private individuals who are interested in selling or buying their house/property.
April 1, 2008- July 2,2008
Sales Associate (Superpages.com/Ebridge Account)
*Cold-called business establishments such as restaurant
and hotels and spoke with owners or manager sold them premium on-line business directory advertisement listing.
April , 2007- Feb 2008
ICT Marketing Inc.
Role: Sales Associate (Bank Of America)
*Contacted existing customer of Bank Of America and
persuade them to purchase credit protection for their credit cards.
Jan.2006- April 2007
Contactpoint/ One World Connection
Sales Associate (Yellowpages.com,Yellowpagesvalues,PatientBuilders,Go Talk Australia,Lead Generation)
*Contacted Businesses and Private Individuals and
persuade them to purchase products or services.
*Respond to questions or Inquiries
*Obtain customer information and possible customer leads
*Follow up initial contacts and maintain records of orders and accounts.
August 2004-September 2004
Littman Drug Corporation
Role: Medical Representative
*Made presentation to the medical professionals like
doctors and pharmacist, nurses and to all necessary personnel related to
June 2004-August 2004
SVI Connect Inc
Role: Sales Associate
*Cold called business establishments and spoke with owners or manager and sold them premium online advertisement.
*Obtain customer information
*Conducted follow ups and processed sales.
January 2003-March 2004
Livelihood Enhancement And Peace Program(Western Mindanao)
Role: Training Assistant/Technical Staff
*Directly involved in Administrative work like answering
phones and scheduling appointments,helping superiors in preparing necessary documents or materials for the trainings .
Event Coordinating Gallery
Role: Project Assistant
*Directly involved in Administrative work,sales,marketing and promotion.