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Antonio

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Audio File Introduction:

Antonio

Years Experience: 9

Degree: Bachelor

Previous Campaigns: Sales Representative ; Quality Assurance ; Appointment Setter for SEO ; Superpages ; Office Supplies ; Non- Profit Organization Australia

LED Agent: No


EDUCATION :

BS Commerce Major in Management
CENTRO ESCOLAR UNIVERSITY

EXPERIENCE :

Dec 2011 – July 2012

Quality Assurance Specialist/ Team Lead
B2 Internet Marketing

JOB DESCRIPTION:
*Listens to recorded calls to grade and coach sales agents
*Handing off transfer calls from local team to international representatives
*Disputes all returned sales from client by listening to the recorded sales calls
*Coach agents by making them listen to recorded calls and give feedback
*Handles training of new hired agents on to make transfer calls to international representatives

Oct 2010 – Dec 2011

JOB DESCRIPTION:
*Handles outbound calls and lead generation.
*Set sales qualified appointments for clients.
*Send Calendar Invites to prospects.
*Make follow – up calls to prospective clients.

Jan 2010 – Sept 2010

JOB DESCRIPTION:
*Handles outbound sales calls for a non – profit organization in Australia

Nov 2009 – Jan 2010

JOB DESCRIPTION:
*Handles outbound and inbound calls for office supplies.
*Generate cold leads to warm leads.

Jul 2008 – Oct 2008

Sales Associate
TeleArk, LLC

Call Center Agent
Insight CCS Pty Ltd

Account Executive
Modern Imaging Solutions

Senior Call Center Agent
Acquire Asia Pacific

JOB DESCRIPTION:
*Handles outbound sales calls for Local.com

Mar 2008 – Jun 2008

JOB DESCRIPTION:
*Lead generation for traders and brokers.
*Qualify fronts if they can be involved with speculative investments.

Dec 2007 – Mar 2008

JOB DESCRIPTION:
*Monitor agents from production.
*Validate sales.
*Make reports that are submitted both to production and to the client.
*Calibrating guidelines of the program for references.

Sept. 2006 – Dec 2006

JOB DESCRIPTION:
*Handles outbound sales calls for Superpages.com

Sept 2005 – Feb 2006

Junior Stock Broker
Frontel Corporation

Quality Assurance Associate
Pacific Hub Corporation

Sales Associate
Pacific Hub Corporation

Customer Service Representative
Convergys Philippines

JOB DESCRIPTION:
*handles inbound calls for business to consumer accounts, XM Radio, a satellite company
based in the United States.
*Assists customer in their billing accounts.
*Answers customers inquiry about their accounts.

Jul 2003 – Mar 2005

JOB DESCRIPTION:
*Handles outbound sales calls for Superpages.com
*Account Manager for Pitney Bowes Meter.
*Handles outbound calls for Pitney Bowes Essentials Update.

Call Center Agent
SVI Connect Corp.


(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
-
HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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Name of Agent(s) Selected: