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Adrian

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Audio File Introduction:

Adrian

Years Experience: 4

Degree: Bachelor

Previous Campaigns: Yellow Pages ; Web Designing ; Travel, Telco, Collections and Visa Processing

LED Agent: No


EDUCATION :

BS NURSING

EXPERIENCE :

August 2011- September 2013
Global Visas Inc.,
Dyno Finance Building
Sales Representative/Senior Immigration Consultant/ Team Leader

Summary of Responsibilities:

* Responsible for prospecting possible clients for Via and Immigration through the leads that are distributed on a daily basis. Following a systematic sales process and converting all appointments into sales.

* After being assigned as a Team Leader, have been tasked to take care of the team’s numbers and monitoring each agent’s performance in accordance to the sales process. Assigned to send leads according to the expertise of an agent. Process coaching and goal setting for agents under my team. Come up with strategic ways to make team reach their goal and quota each month.

December 2010- August 2011
Customer Benefit Services Contact Center
Collections Specialist/ Sales Specialist

Summary of Responsibilities:

* Responsible for calling out potential customers and /or setting them up for an appointment to further discuss the features and benefits of a particular Publishing Package.
* One of the major responsibilities also include asking probing questions to further determine which publishing services fit the customer’s needs and wants.
* Lead management is crucial. Building rapport and establishing connection is vital to get a customer’s attention.
* Time management skills also plays a major role .

August 2010- December 2010
Aegis People Support
Customer Service Representative/ Sales Representative – Expedia Travel Account

Summary of Responsibilities:

* Responsible for Customer Interactions through the phone, taking consideration Customer Engagement Principles and Quality Assurance Guidelines.

June 2009- July 2010
Qualfon Contact Center
Customer Care Representative/ Technical Support Representative- Tracfone

Summary of Responsibilities:

* Responsible for Customer Interactions through the phone, taking consideration Customer Engagement Principles and Quality Assurance Guidelines.


(To learn more, point to text below) $21 Hourly
$15 Hourly
Plus Bonus
No Set Up or Hidden FeesWe provide a business development solution without hurdles.
No Long-Term CommitmentWe have created a �pay-as-you-go� program, renew because you want to continue!
Guarantee If you are not fully satisfied, we will refund unused hours.
DatabaseOur Database includes 19 Million US & 1.4 Million Canadian Businesses -
Call Guide Development AssistanceWe believe �less is more� during the first call. Please send us your Script/Call Guide and we will provide our feedback.
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HourlyChoose between our pricing options, either $14 per hour or $9 plus $20 per every qualified appointment. $21 $15
Bonus (per qualified appointment)Qualified Appointments will be decided by our clients, the standard: any appointment which happens at the specified time, with decision make to discuss products/services of our client. - $20
Prepayment (40 hours) Varies on the program you choose, please read Guarantee above, refund available for unused prepayment if not satisfied. Weekly Weekly
1-h SEO ConsultationIdea2Result is ranked #1 for all Appointment Setting related keywords. Adam Fridman, Founder of Idea2Result, will review your site and provide a no charge 1 hour consultation to offer suggestions to improve your website organically. -
Total $840 $600
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