Meg
EDUCATION :
Bachelor of Arts major in English
Cum Laude
2004
EXPERIENCE :
April - May (2001)
Production Assistant
Southern Cablevision Incorporated
June November
Customer Service
Iligan Light and Power Incorporated
November - December(2004)
Representative
Disc jock and BAYCOMMS Broadcasting
Feb(2005) May(2005)
Newscaster Corporation
Sales Assistant
May (2005) October (2005)
Disc jock
Energy Fm
October (2005) June(2011)
Call Center Supervisor
Cybercity Teleservices
Job Description:
* Production assistant - assists during telecasts, answers phone calls, encodes/edits Scripts
* Customer Service representative – attends to customers queries and concerns regarding their bills, answers phone calls
* Disc jock/newscaster - handles radio programs, voice-overs, does commercials, edits news reports, news casting
* Sales Assistant – attends to hotel functions, makes and routes contracts/addendum, entertains walk-in clients
* Call center supervisor – supervises a team of 18 agents, does coaching/mentoring, answers supervisory calls, handles administrative concerns, assists in watching the queue, escalate concerns, reports issues and discrepancies, sends reports on team’s performance, assists agents
